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Windows 10 is relatively new platform and is bound to have some problems. Make sure your Windows version is up to date with the newest graphics card drivers. Additionally these instructions might help to fix some other issues.
Sometimes older games might require to be run in compatibility mode.
Yes! All our games are full version and absolutely free without any limitations. You do not need to pay for anything, just download, install and play as long as you want.
DirectX is software that allows your game to communicate with the hardware on your computer.
IMPORTANT: Before updating DirectX, check with your hardware manufacturer to ensure that your video and sound cards are compatible with the latest version of DirectX.
There is no way to uninstall or roll back this upgrade. If you are running Windows XP Service Pack 2, Windows Vista, or Windows 7, then you most likely already have the latest version of Direct X. If you are not sure, the easiest way to get DirectX is to perform a Windows Update.
Drivers are software that tell your computer how to communicate with the video and sound cards. Old drivers may not contain all the commands necessary to run the game.
Step 1: Make sure you have the latest version of DirectX.
Step 2: Determine what type of video or sound card you have:
For Windows XP, Vista, 7 and 8:
Step 3: Armed with the name of your video or sound card, search the web for the latest drivers. New drivers can usually be obtained free from the manufacturer.
We guarantee that the games downloaded from gametop.com are all completely virus free. Additionally, there are no in-game ads, other malware or toolbars installed with the game. You can be assured the games are 100% safe.
Sometimes anti-virus programs notify that they have detected virus or something else in our games. This is generally due to the fact that most anti-virus programs use heuristic scanning, which can trigger false alarms. You can either ignore the notification or use another anti-virus program. We will scan our games with Kaspersky anti-virus software.
Most graphics problems are related to the graphics card and the installed drivers on the computer. Update the graphics card drivers to the most recent version and check if that would resolve the issue. Most likely you need to restart the computer as well.
First, you need to identify which brand of graphic card your computer has, and then find the newest driver from the manufacturer site. Here's a few links to the most common graphic card manufacturer websites.
Are you running some anti-virus or firewall software that might prevent the game accessing the necessary files?
Try disabling them temporarily to see if they are the cause of the problem. If the issue seems to be linked to your anti-virus or firewall program, consult the support of that software on how to create a rule or exception for the game to run normally.
All games on Gametop.com are available only on Windows platform.
Thank you for your feedback. We are happy to hear that you enjoy our games. Please check back often to see what new exciting games we have released.
You might also want to consider bookmarking our website Gametop.com and let your friends know about our free games. The more people know about us, the more game we can make available for free.
Our games are hosted on a very high performance platform and the chances of any game being unavailable is very slim. However, sometimes the user might still get failed downloads.
This is typically due to unstable internet connection at the user end (computer system, network, service provider) or other complication. We also do not encourage to use any download managers that might interfere with the process. Just try to download the game at another time.
Sometimes new operating systems are too modern for older games and trying to start a game might result in an error. An easy and a quick way is to try running the game either as administrator or in compatibility mode.
After installing a game from Gametop successfully, you will see a shortcut on your desktop to start the game. There should be another shortcut in your Windows start menu (Gametop folder).
Sometimes (depending on user account level and operating system version / changes) the shortcuts might be missing. The best way to create the helpful shortcuts is to use the search function to find the game and then right click on the file to create a shortcut for desktop.
Sometimes on older computer systems you might get an error of a missing .dll file. This is usually caused by missing software libraries that are used by the game, or more rarely a broken system file within your copy of Windows.
Luckily in most cases these issues are easy to fix.
Download and install the .Net framework from Microsoft from the link below:
Particularly for Windows 7 you need to install the Microsoft Visual C++ 2010 Redistributable Package. You need to choose the correct version for your windows, either 32-bit or 64-bit. If you are unsure which version you have, it is easy to check:
Download and install either of these: